SHIPPING & RETURNS
SHIPPING POLICY
We ship primarily through USPS. All shipment invite an additional fee for insurance purposes.
Shipping and Handling could take 1-2 weeks.
RETURN & EXCHANGE POLICY
Rich Grillz LLC operates as a custom concierge jewelry making organization. Our Grillz are made to order and fits one of 7 billion people in the world. For this reason we have a strict no refund policy.
The general wait time is 7-14 days for standard Grillz like bridge sets, fang set and fronts. This lead time is not a guarantee and orders can take longer in some cases.
Custom orders with design elements outside of rich diamond cuts, open face, and deep cuts take longer to produce. And also have a no refund policy.
Custom jewelry takes 1-2 months of production time generally. No refunds for custom projects as well.
Please Note: That we cannot promise to make a design referenced from other artist exactly how they made it. There will be no refunds in the case that you do not like the outcome of your custom sets.